Comments on: “Fasten your seatbelts”: a Royal Jordanian flight as symbol of a culture where the Arab world thinks out loud Wed, 16 Jun 2010 15:56:58 +0000 hourly 1 By: Tareq A Hadi Tue, 13 Apr 2010 03:53:18 +0000 Ziad,

I share many of your views on the subject. I think your article is very well aritculated and well thought of. I am sure we have all had similar experiences on RJ.

Thanks for sharing.

By: Ziad Rizk Thu, 28 Jan 2010 16:59:03 +0000 Thanks.
To Yfa-
You’re right -it is easier to criticize than to provide solutions. Possible solution(s) warrant extensive study/research beyond the scope of a tiny article.

I think it goes back to the question of faith in a system and that we’re in this together. If we could create a “model city” or a “model community”, a prototype, somewhere in the region, that could set an example, set a trend. It could even start with a neighborhood, almost like a co-op. An elected committee that is accountable to the members with voting. Members of the community have “shared spaces” like park/shared areas/parking, that they’d have to respect since they own a part of. It won’t be perfect at first, but it will follow a model of continuous improvement.

I think, among other things, we need to nourish the sense of the collective, of community building. I’ve been to gatherings in amman where everyone in the gathering complained about a common thing, like electricity prices, and then all went home. No one suggested to sign a petition, take collective action. Probably because no one believed it would lead to change. They would try “other” means. So there has to be examples that set a precedent. And I’m sure there are (I hope;)

In addition to centuries of customs, tradition, history, religion and geography, I think culture is still a product of the political, social, and economic of the now- (hate to use big words)
I would say probably political would have the biggest impact on the rest. At all levels, from restaurant owner to president, “leaders” that lead by example and are accountable could set an amazing trend.

We should also try to learn from successful transformations of other countries. I would pick countries in the “second world” that are currently in the process of breaking out of bad habits.

(answer to your question-I did supply chain management consulting (I.T.) for ten years, now I am trying to publish my novel and be a full time writer;)

By: Sabri Tue, 26 Jan 2010 15:27:03 +0000 Its an RJ issue and/or the culture of fellow Jordanians once aboard our beloved airline. On Rj one has to automatically assume that he or she is a “somebody” to get the treatment they actually paid for, but when these same people board other planes they behave like normal passengers. It beats the hell out of me why this is the case.

Though slightly related, I have to mention this one incident on an RJ flight to Paris this past summer. I was one of those people feeling “important” sitting in business and decided to act sociable (as you refer to it) and stepped back to check up on a friend sitting in coach where I heard the following:

A woman was under the illusion that she ordered a vegetarian meal, so when the trolley of goodies rolled in, the hostess gave the passengers the choice of, yup you guessed it “chicken or beef”. The poor woman told her unfriendly hostess “but I requested a vegetarian meal” and the the reply was in a loud voice ” ? ??? ?? ??? ????? ” ????? ???? ????? ???? ?????? ”

I couldn’t believe my ears; there she was a normal passenger “now speechless” with a normal request treated like dirt by a nit wit who was under the assumption that this woman has already chosen this despicable treatment by choosing to fly coach RJ. My immediate response “feeling important” to this unfriendly character was ” in a loud voice too” ” ?? ?????? ?????? ???? ???? ???? ” . The passengers almost cheered; the nit wit baffled with my response, and realizing the fact she screwed up royally automatically tried to mend the situation by going back to the lady and telling her I will see what I can manage for you!!!

By: yfa Tue, 26 Jan 2010 00:14:00 +0000 Very nicely said. What do you think we can do to change the mindset of the masses? I think solving the Arab/Israeli problem is a cakewalk compared to this.

What type of consulting do you do?